Mission, Vision, & Values

Mission Statement

ARCS supports and empowers collections professionals through education, leadership, and by building a diverse collections community.


To be a leading resource for professionals in collections care.


  • Recognize and demonstrate the evolving ethics of the profession
  • Accountability and transparency to Membership in all areas of operations
  • Model Inclusivity, Diversity, Equity and Access in all ARCS endeavors

Strategic Plans

Current Plan

July 1, 2023 - June 30, 2028 Plan

Members of ARCS are invited to comment on the plan by accessing the link here: Strategic Plan Feedback Form 

Prior Plans

 July 1, 2019-June 30, 2023 Plan

Connect with us
Our mission

The mission of ARCS is to represent and promote registrars and collection specialists, to educate the profession in best practices of registration and collections care, and to facilitate communication and networking.

Learn more about ARCS »